Patricia A. Kappas-Larson, MPH, APRN, BC is Senior Vice President, Professional Relations and Development at Evercare. Pat has been with UnitedHealth Group for over sixteen years, serving in a number of roles. Each of these roles has required the application of her clinical knowledge and experiences as well as the development of financial expertise and knowledge of public policy and program design.

“The model was implemented in an effort to change the experience of those living with long-term or complex conditions that were experiencing poor care coordination, care fragmentation, duplication of services and poor health outcomes. “

“Care must be personalized, must have an emphasis on prevention, and must focus on complication avoidance whenever feasible. This will lead to cost-effective, quality-driven care.”